Support

Frequently asked questions

Does ArtArc need an internet connection?

No — the whole story ships with the app: every chapter, every moment, every image, all readable offline. The only time ArtArc uses the internet is to load or restore ArtArc Plus purchases through the App Store.

Where do the artworks come from?

Every image comes from public-domain and museum open-access collections, including Wikimedia Commons and The Metropolitan Museum of Art Open Access. Each artwork is fully credited on its detail page.

Is there anything to buy?

The full timeline is free — no account, no ads, no tracking. ArtArc Plus is an optional upgrade (a monthly or yearly subscription, or a one-time lifetime unlock) that adds unlimited Style Detective, every detail pack and comparison, and saveable wallpapers. You never have to pay to explore the whole story.

How do I move around the timeline?

Scroll to travel through time, or jump straight between chapters with a tap. Milestones light up along the timeline's spine as you pass them.

Does it work on iPad?

Yes — ArtArc is at home on both iPhone and iPad, in portrait or landscape.

Still need help?

Send us a message and we’ll get back to you as soon as we can.

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